Jo Malone Lime Basil & Mandarin Candle

To exchange a product, please contact us directly at contact@sherberandrad.com or call 1.202.517.7299. Please be aware that returned items must be unopened, undamaged and with original factory seals intact; if the item is damaged or the original seal has been broken then the item is not returnable. Thank you for your understanding.

Local Delivery
We offer $25 same-day local messengered delivery to addresses within a 5-mile radius of the boutique. Orders that are received past 2pm EST may not be available until the following working day.

Ground Shipping
We offer complimentary ground shipping via UPS on all U.S. orders greater than $75.00.  Your package should be delivered within 5 working days.

Second Day or Overnight Delivery
We offer complimentary 2-day shipping for orders greater than $250. You may select overnight shipping at checkout. Your order must reach us by 2pm EST in order for it to be processed that day. 

Holiday Shipping
Shipping will not be available on federal holidays.

All products in the S+R Boutique have been expertly selected and may be used as part of a customized regimen, tailored to your specific skin concern or to your unique goals. We are happy to share expert advice to optimize your current regimen and we encourage you to contact our team during regular hours [10am – 6pm EST] via phone [202.517.7299] or email [contact@sherberandrad.com].

SHERBER+RAD will accept returns per the following conditions. Thank you in advance for your understanding. All returned items must be accompanied by the receipt and all original components and packaging within 30 days of the purchase date. Absence of, or damage to, any items that accompanied the original shipment will void the issuance of a refund or store credit. Returned items must be unopened, undamaged and with original factory seals intact. If the item is damaged or the original seal has been broken then the item is not returnable. No refunds are permitted on prescription products, or on services rendered. In place of returned items, we would be happy to help you select a different product.