What is the S+R returns policy?
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SHERBER+RAD will accept returns per the following conditions. Thank you in advance for your understanding.
- All returned items must be accompanied by the receipt and all original components and packaging within 30 days of the purchase date.
- Absence of, or damage to, any items that accompanied the original shipment will void the issuance of a refund or store credit.
- Returned items must be unopened, undamaged and with original factory seals intact.
- If the item is damaged or the original seal has been broken then the item is not returnable.
- No refunds are permitted on prescription products, or on services rendered.
In place of returned items, we would be happy to help you select a different product. Please call us at 202.517.7299 and ask for our Director of Retail.