Valentine's Day Edit
Newly Arrived Brands
Shop Sets + Gifts
Product Q & A
We offer same-day local delivery to addresses within a 15-mile radius of the boutique for orders placed prior to 12:00pm (EST) - this is complimentary for orders valued at $500 or more, and for orders of lesser value we can arrange same-day local delivery for a fee. Signature is required for local delivery.
We offer complimentary ground shipping via UPS on all U.S. orders greater than $75.00. Your package will be delivered within 5 to 7 business days.
Second Day or Overnight Delivery
Complimentary express shipping is available on orders over $500, and for orders of lesser value you can choose this option in checkout. Your order must reach us by 12:00pm (EST) in order for it to be processed that day and for delivery within two business days.
Shipping will not be available on the following holidays:
Thanksgiving Day, the 4th Thursday of November
Christmas Day, December 25th
New Years Eve, December 31st
New Years Day, January 1st
SHERBER+RAD will accept returns per the following conditions. Thank you in advance for your understanding.
In place of returned items, we would be happy to help you select a different product. Please call us at 202.517.7299 and ask for our Director of Retail.
- All returned items must be accompanied by the receipt and all original components and packaging within 30 days of the purchase date.
- Absence of, or damage to, any items that accompanied the original shipment will void the issuance of a refund or store credit.
- Returned items must be unopened, undamaged and with original factory seals intact.
- If the item is damaged or the original seal has been broken then the item is not returnable.
- No refunds are permitted on prescription products, or on services rendered.
You may select a gift presentation for your purchase which includes a luxe S+R gift box with matching ribbon and a hand-written gift note on S+R stationery with verbiage to your specifications. Please indicate this in Step 1 (Shipping) of the checkout process where you will find an option to add a gift box.Continue reading
You may redeem your gift card either in-store or via our online store.
Please consider the following information:
- If your gift card exceeds the total order amount, the remaining balance will be kept on your gift card and can be redeemed in subsequent orders.
- If your order amount exceeds the value of the gift card, the remaining balance must be paid by another valid form of payment.
- Any remaining balance on your gift card will be shown on the receipt of your purchase. You can also contact our team during regular hours [M-F, 10am – 6pm EST] via phone [202.517.7299] or email [firstname.lastname@example.org] to inquire about your balance.
- On our website, you may redeem your gift card on the payment page when making a purchase. Your gift card amount will be applied toward your order as payment. You may also redeem your physical or virtual gift card in our retail store.